Communities

The Communities page is your command center for every HOA you manage. Add new communities, edit existing ones, give board members portal access, and manage community websites — all from one screen.

Communities

What It Does

The Communities page is your command center for every HOA you manage. Add new communities, edit existing ones, give board members portal access, and manage community websites — all from one screen.

Who It's For

Property Management Companies using LotWize to manage HOA portfolios.

How to Use It

Step 1: View Your Community List

From the PMC portal, click "Communities" in the sidebar. You will see every community in your portfolio with quick stats like member count and active issues.

Step 2: Add a New Community

Click "Add Community" and fill in the basics: name, address, and contact info. You can also set the community's website domain here.

Step 3: Manage Board Portal Access

Click on any community, then go to the "Board Access" tab. Invite board members by email. They will get a link to their own board portal where they can see reports and vote on issues.

Common Issues

Q: A board member did not get their portal invite. A: Ask them to check spam. If it is not there, click "Resend Invite" from the Board Access tab.

Q: Can I remove a community from my portfolio? A: Yes, but be careful. Go to the community settings and click "Archive." This hides it from your active list but keeps the data safe.

Pro Tips

  • Use the search bar to find communities fast when your portfolio grows.
  • Add a profile picture or logo for each community — it makes the board portal feel personal.

Need Help?

Contact support at support@sanafai.com

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