Ask (AI Assistant)
Ask is your AI-powered portfolio assistant. Type a question in plain English and get answers from your community data. No need to run reports or dig through files — just ask.
Ask (AI Assistant)
What It Does
Ask is your AI-powered portfolio assistant. Type a question in plain English and get answers from your community data. No need to run reports or dig through files — just ask.
Who It's For
Property Management Companies using LotWize to manage HOA portfolios.
How to Use It
Step 1: Open the Ask Panel
In the PMC portal, click "Ask" in the sidebar or the floating button at the bottom right. The chat panel opens.
Step 2: Ask Your Question
Type something like: "Which communities have dues collection below 80 percent?" or "Show me open violations older than 30 days." The AI reads your portfolio data and answers in seconds.
Step 3: Follow Up or Export
You can ask follow-up questions to dig deeper. Click the export button to save the answer as a PDF or share it with your team.
Common Issues
Q: The AI gave me old data. A: Ask refreshes from live data every time you ask. If something looks old, double-check the source data in the community records.
Q: Can the AI make changes to my data? A: No. Ask is read-only. It cannot edit, delete, or send anything. It only answers questions.
Pro Tips
- Ask for summaries before board meetings: "Give me a one-paragraph summary of Community X this month."
- Use Ask to train new staff — they can learn the portfolio by asking questions instead of reading manuals.
Related Features
Need Help?
Contact support at support@sanafai.com
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Benchmarks compares your portfolio to industry standards and similar properties. See if your dues collection, response times, and satisfaction scores are above or below average — and where to improve.
PMCBilling & Plans
Billing & Plans is where you manage your LotWize subscription. Upgrade or downgrade plans, add communities to your license, review invoices, and update payment methods.
PMCCommunications & Broadcasts
Communications & Broadcasts lets you send messages to everyone in a community, a group of communities, or your whole portfolio. Use it for announcements, reminders, emergencies, and newsletters.