Knowledge Base is your portfolio's shared brain. Store documents, procedures, community rules, and staff notes in one searchable place. Everyone on your team can find what they need without asking.
Knowledge Base is your portfolio's shared brain. Store documents, procedures, community rules, and staff notes in one searchable place. Everyone on your team can find what they need without asking.
Property Management Companies using LotWize to manage HOA portfolios.
Click "Knowledge Base" in the sidebar, then "New Article." Write the title, pick a category, and add the content. You can format text, add images, and attach files.
Use categories like "Onboarding," "Maintenance," "Financials," and "Emergency Procedures." Drag and drop articles to reorder them within a category.
Use the search bar to find articles instantly. Click "Share" to send a link to a specific article to a staff member or board member. You can also create briefings — collections of articles for a specific topic or meeting.
Q: Who can edit the Knowledge Base? A: Admins and Managers can create and edit articles. Support staff can read but not edit unless you give them permission.
Q: Can I import existing documents? A: Yes. Upload PDFs, Word files, or images. They become searchable articles automatically.
Contact support at support@sanafai.com
Ask is your AI-powered portfolio assistant. Type a question in plain English and get answers from your community data. No need to run reports or dig through files — just ask.
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