Billing & Plans is where you manage your LotWize subscription. Upgrade or downgrade plans, add communities to your license, review invoices, and update payment methods.
Billing & Plans is where you manage your LotWize subscription. Upgrade or downgrade plans, add communities to your license, review invoices, and update payment methods.
Property Management Companies using LotWize to manage HOA portfolios.
Click "Billing & Plans" in the sidebar. You will see your active plan, the number of communities included, and your next billing date.
Click "Change Plan" to upgrade for more communities or features, or downgrade if your portfolio shrinks. Changes take effect at the next billing cycle unless you choose immediate upgrade.
Add or update your credit card or bank account. View and download past invoices for your records. Set up auto-pay so you never miss a bill.
Q: What happens if I add more communities than my plan allows? A: You will get a warning and a grace period to upgrade. If you do not upgrade, the extra communities go into read-only mode until you do.
Q: Can I get a refund if I downgrade mid-cycle? A: Downgrades apply at the next cycle. No partial refunds, but you keep full access until the cycle ends.
Contact support at support@sanafai.com
Ask is your AI-powered portfolio assistant. Type a question in plain English and get answers from your community data. No need to run reports or dig through files — just ask.
PMCBenchmarks compares your portfolio to industry standards and similar properties. See if your dues collection, response times, and satisfaction scores are above or below average — and where to improve.
PMCCommunications & Broadcasts lets you send messages to everyone in a community, a group of communities, or your whole portfolio. Use it for announcements, reminders, emergencies, and newsletters.