Benchmarks

What It Does

Benchmarks compares your portfolio to industry standards and similar properties. See if your dues collection, response times, and satisfaction scores are above or below average — and where to improve.

Who It's For

Property Management Companies using LotWize to manage HOA portfolios.

How to Use It

Step 1: Open Benchmarks

Click "Benchmarks" in the sidebar. The system loads your portfolio data and compares it to anonymized data from similar communities nationwide.

Step 2: Choose a Metric to Compare

Pick from the list: dues collection rate, average violation resolution time, member satisfaction, staff response time, or budget variance. Each metric shows where you rank.

Step 3: Read the Insights

The chart shows your portfolio as a dot on a scale. Green zones mean you are doing well. Yellow means room to grow. Red means urgent attention. Scroll down for specific recommendations.

Common Issues

Q: Where does the benchmark data come from? A: LotWize uses anonymized, aggregated data from thousands of communities. No individual community data is shared.

Q: My portfolio is small. Are benchmarks still useful? A: Yes. Even with a few communities, you can see trends and set goals based on industry norms.

Pro Tips

• Run benchmarks quarterly and share the results at your team meetings.
• Focus on one red metric at a time instead of trying to fix everything at once.

Related Features

• Compare Communities
• Dashboard
• Intelligence

Need Help?

Contact support at support@sanafai.com