The Messages/Broadcasts feature lets board members send announcements, updates, and targeted messages to residents. Whether it is a pool closure, a meeting reminder, or an emergency alert, you can rea
The Messages/Broadcasts feature lets board members send announcements, updates, and targeted messages to residents. Whether it is a pool closure, a meeting reminder, or an emergency alert, you can reach everyone — or just the right people — in seconds.
Board members of HOA/condo communities.
Go to Board Portal → Messages and click "New Broadcast." Write your subject and message. Use formatting to highlight key dates or actions.
Send to all residents, a specific building, or a custom group (like "Pool Committee" or "Delinquent Accounts"). Targeted messages keep noise down and relevance up.
Send immediately or schedule for later. Residents receive the message by email and in their resident portal inbox. You can track who opened it.
Q: A resident says they did not get the broadcast. A: Check their email address in Members and confirm it is correct. Also ask them to check spam/junk folders and whitelist emails from your community domain.
Q: Can residents reply to broadcasts? A: Yes, if you enable replies. Replies go to the board email or a designated board member, not to all residents.
Contact support at support@sanafai.com
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