Invite Resend

What It Does

Invite Resend lets board members and PMCs resend an invitation to someone who did not receive or accept their first invite. The old invite link is automatically invalidated, so there is no risk of duplicate or expired links floating around.

Who It's For

Board members and PMC staff who manage member access and onboarding.

How to Use It

Step 1: Find the Pending Invite

1. Go to Board Portal → Members → Invites (or PMC Portal → Communities → [Your Community] → Invites).
2. Look for invites with a status of Pending or Expired.
3. Find the person you want to re-invite.

Step 2: Resend the Invite

1. Click the Actions menu (three dots) next to the pending invite.
2. Select Resend Invite.
3. Confirm in the pop-up dialog.

A new invitation email is sent immediately. The old link no longer works.

Step 3: Tell the Recipient to Check Their Email

The new email comes from LotWize with the subject "You're invited to join [Community Name] on LotWize." Ask the recipient to check their inbox and spam folder. They should click the new link and set up their password.

Common Issues

Q: The resend button is grayed out. A: You can only resend invites that are still pending or have expired. If someone already accepted their invite, the button will be disabled. If they forgot their password, use the password reset flow instead.

Q: Can I resend an invite to a different email address? A: No — resend sends to the same email. If the address was wrong, delete the old invite and create a new one with the correct email.

Q: How many times can I resend an invite? A: There is no hard limit, but each resend invalidates the previous link. If you have resended more than three times, check that the email address is correct and that the recipient's inbox is not full.

Pro Tips

• Before resending, ask the recipient to check their spam folder. Many invitation emails end up there, especially on corporate email systems.
• If you are inviting a large group, send a test invite to yourself first so you know exactly what the email looks like.
• For PMCs: the bulk import tool lets you invite dozens of people at once. Resend is best for one-off fixes after a bulk import.

Related Features

• Members — Manage your community roster.
• Getting Started for Homeowners — What new members see when they join.

Need Help?

Contact support at support@sanafai.com