Violations

What It Does

The Violations feature shows any violation notices tied to your property. You can view the details, submit evidence or an explanation if you disagree, and request a hearing with the board.

Who It's For

Property owners. Renters cannot see violation records because they are tied to the property, not the tenant. If you rent and have questions, contact your landlord or the board.

How to Use It

Step 1: Go to the Violations Page

Log in to your homeowner portal and click Violations in the sidebar. You will see two tabs: Active Violations and History.

Step 2: Review an Active Violation

Click on any active violation to read the full description, the date it was issued, and any photos or notes from the board. Make sure you understand what rule was broken and why.

Step 3: Respond or Appeal

If you believe the violation is incorrect, you have options:

• Submit evidence — Upload photos or documents that support your side.
• Request a hearing — Ask the board for a formal review of the violation.
• Accept and resolve — If the violation is valid, take the required action and the board will mark it resolved.

Common Issues

Q: I got a violation but I do not know what it is for. What do I do? A: Open the violation detail page and read the description carefully. If you still do not understand, contact your board or property manager.

Q: How do I request a hearing? A: On the violation detail page, click the option to request a hearing. The board will schedule a time for you to present your case.

Q: How long do violations stay on my record? A: Resolved violations move to the History tab. Your community rules decide how long records are kept. Ask your board for their policy.

Pro Tips

• Respond quickly to violations. Some communities charge fines that grow over time.
• Keep photos of your property in good condition so you have evidence if a dispute comes up later.

Related Features

• Documents — Read the community bylaws to understand the rules behind each violation.
• Meetings — Attend board meetings to stay informed about current rules and enforcement.

Need Help?

Contact support at support@sanafai.com